Most community associations carry at least some insurance. The question worth asking is whether what they carry is actually complete and whether the gaps they do not know about will surface at the worst possible moment.
The Community Associations Institute identifies four essential pillars of a complete community association insurance program: property coverage for common areas and shared structures, commercial general liability, crime and fidelity coverage, and directors and officers liability. Most associations carry the first two by requirement or lending mandate. The third and fourth, crime and fidelity, and D&O, are where coverage gaps most consistently live, and where the financial and personal consequences of being unprotected are most significant.
Pillar One: Property Insurance
Property coverage protects the physical assets the association owns or is responsible for. These assets include common area buildings, amenities, shared structures, and, in condominium communities, often the building envelope itself. For condominiums, clarifying what the master policy covers versus what individual unit owners are responsible for is one of the most common points of confusion for boards and residents.
Property coverage must be reviewed not just at renewal but whenever construction costs change meaningfully. Many associations set their property values based on estimates that are now several years old. Given that construction costs remain significantly elevated above pre-pandemic levels, those values may no longer reflect what a rebuild would actually cost. This creates an underinsurance risk that most boards do not discover until a major loss occurs.

Pillar Two: General Liability
Commercial general liability covers third-party bodily injury and property damage occurring in common areas. Slip and fall incidents, injuries at pools and playgrounds, and property damage caused by association maintenance activities all represent GL exposures. Summer is peak liability season for common area amenities, with pool decks, waterfront areas, and recreation facilities seeing maximum use and maximum incident frequency.
Pillar Three: Crime and Fidelity Coverage
Crime and fidelity coverage protects the association’s financial assets against theft, embezzlement, forgery, check fraud, and funds transfer fraud by board members, employees, managers, or vendors. Reserve funds and operating accounts represent attractive targets and the people with access to those funds are exactly who this coverage addresses.
Many associations carry a basic fidelity bond that covers employee dishonesty. What most do not realize is that a fidelity bond does not cover business email compromise or wire fraud. These schemes are the most common financial attack vector affecting HOAs in 2026. Funds transfer fraud and social engineering are separate insuring agreements that must be specifically added to a crime policy. Industry guidance typically recommends crime coverage equal to at least three months of regular assessments plus the total reserve fund balance.
Pillar Four: Directors and Officers Liability
D&O insurance protects board members from personal financial liability arising from governance decisions. A homeowner who alleges the board enforced rules inconsistently, denied an architectural request improperly, managed finances irresponsibly, or conducted an election unfairly can name individual board members in a lawsuit. Legal defense costs alone average tens of thousands of dollars even when the board ultimately prevails. Volunteer status does not reduce this exposure. A mid-year program review confirming all four pillars are in place at adequate limits is one of the most valuable steps a community association manager or board chair can initiate. Specialty programs designed for community associations address all four pillars in a coordinated structure so coverage lines are complementary rather than leaving gaps between policies.
Ready to make sure your association’s program is complete? The team at Tooher-Ferraris has been helping community associations protect their communities since 1932. Contact us today to schedule a no-obligation program review.





