Our dealings with your firm have always been helpful and super professional. We were dropped by a different insurance carrier and in a bind when we bought our house. Your firm set us up with another carrier efficiently and cost-effectively. It was stress-free.
Testimonials
Testimonials
What Our Clients Say
Alyson
It is my pleasure to write this as a long-term customer of over 30 years for my business, myself, and my family. It started with Peter, and now Eric, along with every agent and receptionist. Outstanding customer service by knowledgeable, courteous, and friendly staff who have your best interests at heart for the important insurance things like coverage, price, and companies that they do business with on your clients’ behalf. I could not be more pleased with the company and its staff.
Ed
Tooher Ferraris Insurance Group is the most professional insurance group we have ever worked with for the condominium associations. They are the most helpful and knowledgeable group we have worked with. Their response time is outstanding whenever questions arise or information is needed.
Carly
Two weeks ago, a storm downed two huge 120-year-old oak trees on our property, along with many trees on neighboring properties. This left us with an enormous, expensive cleanup — removing the trees and their stumps, replacing damaged roof tiles, and repairing the copper gutters. And we were scheduled to sell our house just three weeks later! The Tooher-Ferraris team filed a claim right away, and the insurance company came through without a quibble the minute I told them the amount of the bills, giving us the money we desperately needed to pay these large, unexpected expenses and get things cleaned up and repaired in time for the closing. The right agent and the right insurance company really saved us in a hellish situation, and I couldn’t be more pleased or more grateful.
John
I cannot recall a better customer service experience. You clearly have a winning team.
Mike
We had a unique auto claim last year where one of our vehicles caused damage to our client’s ornamental fence/gate. Nicole Banks was a godsend in handling the claim. Nicole pulled together the various parties involved in the repairs and helped the carrier involved better understand the claim and the actual value of the loss. Not only do I recognize her efforts on behalf of my company, but when discussing the revised settlement with the carrier, the claims manager made it a point to mention that in his 25-plus years career, he has never worked with a broker who was a fiercer advocate for their client.
Nicole’s professional persistence made a huge difference.
Rick
Geoff Knapp and his team proved to be far and away the best fit to manage our insurance portfolio. Not only were they the most attentive and knowledgeable group we have ever dealt with, but they were able to get us more coverage with better rated carriers for less than the renewal rates we were quoted by other brokers. Since signing on with Tooher Ferraris our assigned account managers have been extremely helpful and able to answer any questions or address COI issues at a moment’s notice. They know the construction industry very well and their client portal is extremely valuable for tracking safety training and government compliance issues. Any contractor looking to partner with an insurance broker who knows the business and is focused on protecting profits should call Tooher Ferraris.
Patrick
Insurance for homebuilders and remodelers is very difficult to navigate- all the different types of coverages, compliance needs, Audits- not to mention its one of the bigger ticket items for most builders overhead.
This year I made the transition to Tooher-Ferraris and feel at ease having been led through the process by Geoff Knapp. Not only do I feel more confident in our current coverage, but I was able to save some money, and we are now implementing trainings and strategies to make our company safer and more efficient as we grow. Geoff is great at guiding you through the process, helping you weigh your options, and prioritizing what makes most sense for your specific business. I would highly recommend them to anyone who needs an honest, and reliable insurance broker for their construction company.
Connor R.
Tooher- Ferraris Insurance exceeded my expectations and confirmed why I count on them because they are an independent Agent. The team went above and beyond in handling my claim.
Patricia J.
You’re reachable, your people are very professional. You’re honest and quick with answers to every issue I’ve had. And you’re direct which is how I like to work with people. Nothing hidden what you see you get.
Francis D
Excellent, clear, and timely communication. Very responsive when needing help.
Patti M.
I can always quickly reach someone in the office (seems like a miracle today). Better yet, the assistance and support is amazing. Thank you to the entire staff for all you do for us.
Peter G.
Very happy working with your company, received competitive quotes from two other agents and felt very comfortable with the attention given from your staff. Very efficient in my questions being answered and walking me through options available and choosing what we needed and not selling us something needlessly. Hats off to your team, thanks again!
Don S.
The customer service and level of professionalism is always fantastic no matter what I may need help with. Follow up and attention to detail when renewing policies is above and beyond.
Leshea W.
I was treated like a special customer. Everyone I spoke to showed me urgency to their approach. Thanks
James P.
Very responsive to inquiries and helpful with obtaining information needed
Michael C.
You’re very responsive. Whatever the problem is, you respond quickly and efficiently. Everyone of your representatives treat us like family. I can honestly say that whatever issues have come up you all had the answers and you don’t always get that. My prior Insurance company did not meet their obligations(no names). Been a pleasure working with you.
Frank D.
The team at Tooher-Ferraris is knowledgeable/informative and a pleasure to work with.
Bernardo S.
The Ferraris Team has been a great support and was always helpful. Sometimes we waded through frustrating commercial real estate waters, and their patience and sense of humor were a welcome tool while we provided answers to questions.
Karen H.
